The 11X14 and 16x20 mounted prints are printed on professional photo paper and mounted on double or triple thick professional art board. These are ready for framing, or sit beautifully on a shelf unframed.
The canvases are high resolution images printed on professional quality gallery wrapped canvases with solid backing, and they are completely ready to hang.
Shipping times | Art Prints, Gifts & Stationery: Your order will leave our shop within one week of placing your order. (We typically ship on Tuesdays & Thursdays). You'll be notified via email with a shipping notice and tracking #. Orders are shipped via USPS.
Shipping times | Canvases: Each canvas is created custom for you! Your canvas will make it's way in to production shortly after your order is placed. Canvas orders will be delivered via FedEx. Please allow 10 business days before your canvas ships. (But it's usually sooner!)
Handling: We take the time to carefully package each order. Once the package leaves our shop, we are unable to control how it is handled by the post office and sometimes accidents happen. If you received an item that is damaged or lost in the mail, please notify us as soon as you can. We're happy to replace the product, but you will be responsible for shipping costs. We double check each order before it leaves our shop, but if you receive something that is less than perfect on our end (the wrong print, for example, or a flaw in the paper), we'll happily send you a new one at no cost. (In events like these, any photos and additional info will help us greatly in our own quality control efforts!)
International Shipping: At this time, we only ship to the continental US.
As all computer monitors display colors differently, keep in mind that the color on the product you receive will be close, but some slight variation is possible.
We want you to love your purchase as much as we do. If for whatever reason you are unhappy, please email us at firstname.lastname@example.org to let us know and we will be happy to issue an exchange for a different product. All return shipments must be made within 10 days of receipt. (We only accept products that are unopened). Once we receive the item, we will send you the requested product in exchange. **We cannot issue a refund or exchange on personalized items (items where we have printed your name, monogram, etc.) unless there is an error on our end. Also, there are no refunds on digital downloads (printables).